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Customer Service
Pro Cycling World's customer service goal is simple:
"We are committed to providing our customers total satisfaction. Every time. Guaranteed."
Pro Cycling World believes that customer service encompasses every aspect of the sale process. Our goal is building relationships, not just making a sale. We believe that solid customer service continues long after the product is in your hands. Like our sales staff, our customer service staff all ride and know the product intimately, this helps guarantee expert service to our customers and a commitment to continual product education that can't be matched.If you have any concerns with an order, Pro Cycling World employs in-house customer service staff to help you with any problems or warranty issues for the products you purchase from us.
Contact us: Email: procycling@oplink.net Phone: 832-349-9128 Hours: Monday - Friday 8:00 a.m.-5:00 p.m. Central Standard Time.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
To obtain the status of an order, enter the confirmation number and click Go!.
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